GutMark
SUPPORT & DOCUMENTATION

How can we help?

Frequently asked questions and support for GutMark: Poop Tracker.

How do I export records for my doctor?

Open the Trends tab and scroll to the Report section. Select your desired date range (e.g. past 30 days or past 90 days), then tap Export PDF or Export CSV to share directly via email, Messages, or AirPrint.

How do I restore my GutMark Pro purchase?

Go to Settings and tap Restore Purchase, or open the Paywall view and tap Restore Purchase at the bottom. Apple will verify your App Store receipt and unlock Pro automatically without charging you again.

Where is my data stored?

All data is stored locally on your device in secure app storage. There is no remote server or cloud account. If you back up your iPhone via iCloud or Mac, your local app data is included in your encrypted device backup.

How does Face ID lock work?

In Settings, toggle Require Face ID / Passcode. Whenever GutMark leaves the screen and returns to the foreground, your biometric prompt will appear before revealing your records.

Contact Support

Need further assistance or want to request a feature? Email our team at [email protected].